Hedge’s Sports Store PRIVACY COMPLAINT PROCESS
If you are concerned with the way Hedge’s Sports has handled your personal information, please contact our Manager with your complaint. We will make available to you a complaint form, which you will be required to complete and return to us. This will ensure the prompt investigation of your complaint. If we have not handled your personal information in an appropriate way we will take steps to remedy your concerns promptly.
Your name, phone numbers and mailing address are personal information and Hedge’s Sports will be collecting this information. We require this information for the purposes of processing and managing your purchases and to market future products and purchases to you.
The information we will require to process your purchase (if available) is marked with an asterisk Failure to complete this fully, will mean that you will not be able to purchase goods using this site.
The information we ask in the unmarked sections is optional for you to complete. We will require this information, for the purposes of marketing.
The personal information will be downloaded and retained in a hardcopy version by Hedge’s Sports for a period of up to 2 years at which time we will either confirm that it is current or we will destroy or depersonalise the information.
The information will also be stored in a "soft" version database for a period of up to 2 years at which time we will either confirm that it is current or we will destroy or depersonalise the information.